Welcome To
Safeguarding
‘Life in all its fullness’ John 10:10
If you have a safeguarding concern, please contact the DSL via the school office: 01782 987140
St John’s Designated Safeguarding Lead – Miss B Moulton- Head of School
Keeping Children Safe is Everyone’s Responsibility
Most children enjoy generally safe and happy childhood experiences within their own family but unfortunately for some, this is not the case.
We all have a duty to protect children and this page will help you to access support if you are concerned that a child or young person is at risk of harm.
(Out of Hours Service- In an emergency, outside office hours please contact the Emergency Duty Service)
Telephone: 0345 604 2886
Social workers will follow up on every report where they believe a child may be at risk of harm. They will talk to other people who know the child and may be able to provide a clearer picture. This includes teachers, health visitors, and members of the child’s family.
After this several things could happen:
- No further action will be taken
- Help and support will be offered to the family
- An investigation will take place
Further Advice

The NSPCC is a registered charity fighting to end child abuse in the UK. On their website you can find advice on how you can keep children safe, where to go for help, and the latest news stories relating to child safety.
The internet is amazing. Children can play, learn, create and connect – opening up a whole world of exciting possibilities. But with the digital world changing all the time, how can you make sure your child’s staying safe?
Take a look at our online safety policy or below is further information regarding E-Safety that can help you stay safe online:
- E-Safety Introduction
- E-Safety Links
- E-Bullying
- Staying Safe Online
- E-Safety & Safeguarding Advice
Helplines, APPs and Websites to support parents and children
| Support Service | Phone | Website | Online chat | |
|---|---|---|---|---|
| NetAware
Parents’ guide to apps/games/ social media sites to help keep children safe |
https://www.net-aware.org.uk/ | |||
| Shout
Crisis text messenger service
|
Text 85258
24/7 Free on most networks |
https://www.giveusashout.org/get-help/ | ||
| IMAlive
Online crisis messenger service (based in US) |
24/7 | https://www.imalive.org/ | Yes | |
| Frank
Honest information and advice about drugs and alcohol
|
0300 1236600
Text 82111 confidential 24/7 |
https://www.talktofrank.com/ | ||
| Drinkline
Confidential information and advice for you or someone you are worried about |
0300 123 1110
Weekdays 9am–8pm, weekends 11am–4pm free |
|||
| CEOP
Reporting online sexual abuse or content |
https://www.ceop.police.uk/safety-centre/ | |||
| Samaritans
Free confidential support line for people who are feeling desperate |
116 123 | https://www.samaritans.org/ | ||
| Pace
Telephone support and secure online forum for parents of exploited children |
0113 240 5226
Office hours £ |
https://paceuk.info/for-parents/ | ||
| SelfHarm UK
Support with self-harm issues |
www.selfharm.co.uk | |||
| Money Advice Service
Financial help and information |
0800 138 7777
Free |
https://www.moneyadviceservice.org.uk/en | ||
| Step Change
Debt support charity |
https://www.stepchange.org/debt-info/emergency-funding.aspx | Yes | ||
| Refuge
Domestic abuse helpline and online support and information |
0808 2000 247
Free 24/7 |
https://www.nationaldahelpline.org.uk/ | ||
| Young Minds
Support for parents when young people suffer poor mental health |
Crisis text messenger 85258 free 24/7 |
https://youngminds.org.uk/find-help/for-parents/parents-survival-guide/
|
||
| Recovery
Support for drug and alcohol addiction
|
0203 553 0324
Free callback available 24/7 |
https://www.recovery.org.uk/ | Yes | |
| Adfam
Support for families affected by drugs and alcohol |
https://adfam.org.uk/ | |||
| Stop Breathe Think
Free Mindfulness app (pay version also available) |
https://www.stopbreathethink.com/ | |||
| 101
Non-emergency Police number. For emergencies DIAL 999 |
101
15p per call |
|||
| 111
Non- emergency health advice. For emergencies DIAL 999. |
111
Call if you are seriously worried about symptoms 24/7 free |
https://111.nhs.uk/
Use website if your enquiry isn’t serious |
||
| Stoke-on-Trent Children’s Social Care | 01782 235100 | |||
| Combined wellbeing | https://combinedwellbeing.org.uk/
|
|||
| CBBC talk to you child about emotions | https://www.bbc.co.uk/cbeebies/joinin/talking-to-your-child-about-emotions | |||
| Childline Free, confidential service where you can talk about anything you want |
0800 1111 free 24/7 |
www.childline.org.uk | Yes | |
| The Mix Info and support for the under 25s for all kinds of issues |
0808 8084994 free not 24/7 |
www.themix.org.uk | Yes 4-11pm | |
| Runaway Helpline Support when you have gone missing |
116000 free confidential 24/7 |
www.missingpeople.org.uk/how-we-can-help/young-people/646-saysomething.html | ||
| Kooth Free, anonymous online counselling and support for young people |
www.kooth.com
Mon – Fri 12pm – 10pm |
|||
| Help at Hand Support, advice and info for young people in care |
0800 528 0731 free not 24/7 |
www.childrenscommissioner.gov.uk/help-at-hand | ||
| stopitnow! Help if you are worried about your online behaviour or someone else’s |
0800 1111 free 24/7 |
www.childline.org.uk | ||
| The Mix Info and support for the under 25s for all kinds of issues |
0808 1000 900 free confidential weekdays 9am-9pm |
www.stopitnow.org.uk | ||
| B-eat Support with eating disorders |
0808 801 0711 or 0808 801 0677 free confidential not 24/7 |
www.beateatingdisorders.org.uk | Yes | |
| Brook Sexual health advice for under 25s |
www.brook.org.uk | |||
| Children’s Society Support with various mental health and emotional issues for 13-17s |
www.childrenssociety.org.uk/mental-health-advice-for-children-and-young-people/the-advice-resource-vault/advice-for-children-age-13-17 | |||
| SelfHarm UK Support with self harm |
www.selfharm.co.uk | |||
| Shout Crisis text messenger service (any age) |
Text 85258 24/7 |
https://www.giveusashout.org/get-help/ | ||
| Calm Harm
Free app to help |
https://calmharm.co.uk/ | |||
| The Hideout Domestic Abuse website for young |
http://thehideout.org.uk/ | |||
| MeeTwo Free mental health support app for young people to talk to experts or people with similar issues |
https://www.meetwo.co.uk/ anonymous posts in the app allow chat with other people (posts moderated in advance) |
Yes | ||
| Fearless Information and advice about youth crime.100% anonymous crime reporting |
https://www.fearless.org/en |

Who can help?
Reporting a Concern
We all have a duty to protect children and young people from harm. If you have any concerns about a child or young person it is always best to share them.
If you think a child is in immediate danger, contact the police on 999.
Staffordshire Police:
Telephone: 101
In an emergency always call 999
If a child is not in immediate danger but at risk of harm, contact Staffordshire Children’s Advice and Support Team. Staffordshire Children’s Advice and Support Team:
Phone: 0300 111 8007
Open: Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm
























